Terms
Using Outtie
These terms explain the core rules for using Outtie.
Agreement to terms
By using Outtie, you agree to use the service responsibly and in accordance with applicable law.
If you do not agree with these terms, do not use the product.
These terms may be updated from time to time. Continued use after updates means you accept the revised terms.
Acceptable use
Outtie is intended for personal safety and discreet exit scenarios. You must not use the service for harassment, fraud, abuse, or illegal activity.
You are responsible for your account activity and for keeping your sign-in method secure.
You may not attempt to bypass subscription requirements, abuse API routes, or interfere with platform reliability.
Messaging and phone calls
By providing your phone number and using Outtie, you consent to receive voice calls and SMS messages from us to deliver the core functionality of our service.
Message frequency varies based on your usage and trigger events. Message and data rates may apply.
You can stop receiving SMS messages at any time by replying STOP to any message. We will send a confirmation message, after which you will no longer receive SMS messages from that number. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages.
Subscriptions and billing
Some features require an active paid subscription. Billing, renewals, and cancellations are managed through our payment provider.
If payment fails or a subscription expires, access to paid call features may be limited until billing is restored.
All payments are non-refundable unless otherwise required by applicable law or stated in specific promotional terms.
Prices, plan features, and promotional terms can change. Material pricing changes are reflected in checkout and billing surfaces.
Account and eligibility
If you are under the age of majority in your jurisdiction, you must have permission from a parent or legal guardian to use Outtie.
You must provide accurate account information and keep your account credentials secure.
You are responsible for activity that occurs under your account unless otherwise required by law.
Service availability
We work to keep Outtie available and reliable, but uptime is not guaranteed. Features may change, be updated, or be discontinued over time.
Emergency and telecommunications networks are third-party systems, and delays or failures outside our control may affect service behavior.
Limitations and disclaimers
OUTTIE IS NOT A SUBSTITUTE FOR EMERGENCY SERVICES. IN URGENT DANGER, CONTACT LOCAL EMERGENCY RESPONDERS IMMEDIATELY.
To the maximum extent permitted by law, the service is provided on an as-is basis without guarantees of uninterrupted operation.
Termination
We may suspend or terminate accounts that violate these terms, applicable law, or platform safety policies.
You may stop using the service at any time, subject to billing provider cancellation terms for paid plans.
Contact
For terms-related questions, contact [email protected].